Mind Therapy Clinic is seeking a caring and professional medical receptionist to work as part of a team of healthcare professionals, including psychiatrists, therapists, and administrators. This is a full-time position for our Marin office.
This is a great opportunity to learn about mental healthcare, interact with highly skilled experts in the behavioral health industry, and serve the community in a collaborative team setting.
Duties include:
- Greet and attend to patients in person and over the phone.
- Professionally assist clinicians, staff, visitors, and patients.
- Answer all phone calls professionally and courteously.
- Perform all duties within HIPAA regulations.
- Maintain confidentiality of all doctor, staff, and patient information.
- Schedule appointments between doctors and patients.
- Enter new patients into EHR
- Maintain medication requests
- Describe services and pricing for regular and intensive services
- Provide administrative support and technical troubleshooting for therapy groups
- Light front and back office maintenance
- General staff support duties
Qualifications
– Medical administrative support
– Computer skills including Microsoft Office
– Patient service and customer service experience
– Office management and organizational skills
– Familiarity with medical terminology and EMR systems
– Front desk experience and phone etiquette
– Knowledge of HIPAA regulations and CPT coding
Job Type: Full-time
Pay: $23.00 – $25.00 per hour
Expected hours: 40 per week
Work Location: In person